Thank you for shopping with Conscience Designs! We strive to offer our customers a seamless and satisfying shopping experience. Please review our shipping policy below:
Domestic Shipping
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Processing Time:
Our fulfillment center operates Monday-Friday from 9-5. All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. -
Shipping Rates & Delivery Times:
Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method. Estimated delivery times are as follows:- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times may vary depending on your location and any unforeseen carrier delays.
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Free Shipping:
We offer free standard shipping on all domestic orders over $65.
International Shipping
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Availability:
We currently ship internationally to selected countries. Please check our shipping options at checkout to see if we ship to your country. -
International Shipping Rates & Delivery Times:
Shipping rates for international orders will be calculated and displayed at checkout. Delivery times typically range from 7-21 business days, depending on the destination country and shipping method.
Please note that customs fees, duties, and taxes may apply to international orders and are the responsibility of the customer.
Order Tracking
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Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number that you can use to track the progress of your package.
Shipping Restrictions
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Address Accuracy:
Please ensure that your shipping address is entered correctly during checkout. Conscience Designs is not responsible for delays or lost packages due to incorrect addresses provided at checkout. -
PO Boxes & APO/FPO Addresses:
We can ship to PO Boxes and APO/FPO addresses via standard shipping options only.
Shipping Delays
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Carrier Delays:
While we aim to ensure timely delivery, shipping times may be affected by factors beyond our control, such as weather, holidays, or carrier delays. We are not responsible for these delays but will work to resolve any issues as quickly as possible.
Damaged or Lost Packages
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Damaged Shipments:
If your order arrives damaged, please contact us immediately at info@consciencedesigns.com with your order number and photos of the damage. We will work to resolve the issue with a replacement or refund. -
Lost Packages:
If your package is lost in transit, please contact us at info@consciencedesigns.com so we can investigate the issue with the carrier.
Questions?
If you have any further questions about our shipping policy, please don’t hesitate to reach out to our customer service team at info@cosnciencedesigns.com or (305) 239-0575. We are here to help!