Privacy policy

PRIVACY POLICY

Effective Date: August 11, 2026

Conscience Designs, LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit consciencedesigns.com, create an account, place an order, contact us, subscribe to communications, submit a review, or otherwise interact with our website and services.

In this Privacy Policy, “Conscience Designs,” “we,” “us,” and “our” refer to Conscience Designs, LLC. “Site” refers to consciencedesigns.com and the online services made available through it.

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or provide personal information through it.

INFORMATION WE COLLECT

The personal information we collect depends on how you interact with the Site.

INFORMATION YOU PROVIDE TO US

When you interact with Conscience Designs, we may collect the following information directly from you:

• Name
• Billing and shipping addresses
• Email address
• Telephone number
• Account login and profile information
• Products purchased, considered, reviewed, or returned
• Order numbers and transaction details
• Communications submitted through email, contact forms, customer-service requests, reviews, surveys, or social media
• Product preferences, routine questions, ingredient concerns, and sensitivity information you voluntarily provide when requesting product assistance
• Marketing and communication preferences
• Information submitted in connection with returns, refunds, damaged products, delivery issues, promotions, or customer support

Please do not send medical records, government identification numbers, Social Security numbers, financial account credentials, or other sensitive information that is not reasonably necessary for us to respond to your request.

PAYMENT INFORMATION

Payments are processed through Shopify and available payment providers. We generally do not receive or store your complete payment card number.

Payment providers may collect payment card information, billing information, authentication information, and other details needed to authorize and process a transaction. Their handling of that information is governed by their own privacy policies and security practices.

INFORMATION COLLECTED AUTOMATICALLY

When you visit or use the Site, Shopify and other technology providers may automatically collect information such as:

• Internet Protocol address
• Browser type and settings
• Device type, operating system, and device identifiers
• General location derived from an Internet Protocol address
• Pages viewed and links selected
• Referring website or source
• Search activity and interactions with the Site
• Shopping-cart activity
• Date, time, and duration of visits
• Cookie identifiers and similar technology information
• Information about how the Site performs and how visitors use it

INFORMATION FROM OTHER SOURCES

We may receive personal information from service providers and business partners, including:

• Shopify
• Payment processors
• Shipping carriers and fulfillment providers
• Fraud-prevention and security providers
• Review and customer-feedback platforms
• Analytics, advertising, and marketing providers
• Social media platforms when you interact with our pages, advertisements, or content
• Marketplaces or other platforms when necessary to address an inquiry involving a purchase made through that platform

INFORMATION ABOUT PRODUCT QUESTIONS AND SKIN CONCERNS

Customers may voluntarily provide information about product preferences, ingredient sensitivities, or general skin concerns when requesting product information.

We use this information to respond to the inquiry and explain the intended differences among our products. Conscience Designs does not diagnose medical conditions or provide medical advice.

Please limit any information you provide to what is reasonably necessary for your product question. Do not submit medical records or detailed medical histories through the Site or by email.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Operate, maintain, and improve the Site
• Process payments and complete transactions
• Confirm, prepare, ship, and track orders
• Communicate about orders, returns, refunds, cancellations, and delivery issues
• Create and manage customer accounts
• Respond to questions and customer-service requests
• Provide product information and routine guidance
• Display, administer, and verify customer reviews
• Send marketing communications when permitted
• Personalize content, product recommendations, and the shopping experience
• Measure Site traffic, advertising performance, and customer engagement
• Detect, investigate, and prevent fraud, misuse, security incidents, and prohibited activity
• Maintain business, tax, accounting, transaction, and compliance records
• Enforce our policies, agreements, and legal rights
• Comply with legal obligations, court orders, subpoenas, regulatory requirements, and lawful government requests
• Protect the rights, safety, property, and security of Conscience Designs, our customers, service providers, and others

COOKIES AND SIMILAR TECHNOLOGIES

The Site may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Operate essential Site functions
• Remember customer preferences and shopping-cart activity
• Maintain security and prevent fraud
• Understand Site usage and performance
• Measure the effectiveness of marketing and advertising
• Personalize content and advertisements

Some cookies are necessary for the Site to function. Other cookies may be controlled through available cookie or privacy settings, browser settings, or other legally required preference tools.

Blocking certain cookies may affect Site functionality, account access, cart features, or the ability to complete a purchase.

Depending on the tools enabled on the Site, cookies and similar technologies may be used by Shopify, analytics providers, advertising partners, email or SMS communication providers, review platforms, loyalty or referral tools, social media platforms, and other ecommerce service providers. These technologies may help us understand shopping behavior, measure advertising, personalize product recommendations, support abandoned-cart functionality, and improve the customer experience.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary for the purposes described in this policy.

SHOPIFY

The Site is hosted and supported by Shopify. Shopify processes personal information to provide ecommerce hosting, checkout, payment, security, analytics, customer-account, and related services.

You may review Shopify’s privacy information and available privacy controls at privacy.shopify.com.

SERVICE PROVIDERS

We may disclose information to providers that perform services on our behalf, including:

• Payment processing
• Website hosting and maintenance
• Order preparation and fulfillment
• Shipping and delivery
• Customer support
• Email and marketing communications
• Customer reviews
• Data storage
• Analytics and advertising measurement
• Fraud prevention and security
• Accounting, legal, insurance, and professional services

These providers may access personal information only as reasonably necessary to perform their services or satisfy legal obligations.

ADVERTISING AND ANALYTICS PARTNERS

We may use analytics, marketing, or advertising services that collect or receive information about Site activity, device information, and interactions with advertisements.

We do not sell personal information for money. However, certain disclosures of online activity to advertising or analytics partners may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws.

Where required by applicable law, customers may use available Site privacy controls or contact us to request an applicable opt out.

SHIPPING CARRIERS

We may provide a recipient’s name, shipping address, telephone number, email address, order details, and delivery instructions to shipping carriers and service providers as needed to deliver and track an order or address a delivery issue.

LEGAL AND SAFETY DISCLOSURES

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to a lawful government, regulatory, or law-enforcement request
• Enforce our agreements, policies, and rights
• Investigate fraud, misuse, security incidents, or unlawful activity
• Protect the rights, safety, property, and security of Conscience Designs, our customers, service providers, or others

BUSINESS TRANSACTIONS

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction involving all or part of Conscience Designs.

THIRD-PARTY WEBSITES AND PLATFORMS

The Site may contain links to social media platforms, marketplaces, payment providers, shipping carriers, or other third-party websites and services.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage customers to review the privacy policies of any third-party website, platform, or service they use.

Purchases made through Amazon, TikTok Shop, or another marketplace are also subject to that platform’s privacy practices.

MARKETING AND CUSTOMER COMMUNICATIONS

If you subscribe to promotional emails, we may use your email address and related engagement information to send product announcements, offers, brand updates, and other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting info@consciencedesigns.com.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, including order confirmations, shipping notices, policy notices, security messages, and responses to customer requests.

If you choose to receive text messages or SMS communications from us, we may use your telephone number to send order updates, shipping or delivery information, customer-service responses, and other communications you requested or consented to receive. Message frequency may vary. Message and data rates may apply. Where supported, you may opt out of text messages by following the instructions included in the message, such as replying STOP.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Complete the purposes described in this policy
• Maintain customer accounts
• Process transactions and provide customer service
• Comply with tax, accounting, legal, and regulatory obligations
• Resolve disputes
• Prevent fraud and maintain security
• Enforce agreements and policies

Retention periods vary depending on the type of information, the nature of the relationship, legal requirements, and legitimate business needs.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure. Customers should use unique passwords, protect account credentials, and notify us if they suspect unauthorized activity involving their Conscience Designs account or order information.

If we determine that a security incident requires notice to customers, regulators, or others, we will provide notices as required by applicable law.

PRIVACY RIGHTS AND CHOICES

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information in a portable format
• Opt out of certain targeted advertising, sales, or sharing of personal information
• Withdraw consent when processing is based on consent
• Appeal the denial of a qualifying privacy request
• Receive equal service and pricing without unlawful discrimination for exercising a privacy right

U.S. STATE PRIVACY RIGHTS

Some U.S. state privacy laws provide additional rights to residents of those states. These may include rights to access, correct, delete, or receive a copy of personal information and rights to opt out of certain sales, sharing, targeted advertising, profiling, or similar processing. We will honor applicable state privacy rights when required by law.

These rights are not absolute and may be subject to legal exceptions. For example, we may retain information needed to complete a transaction, maintain required records, detect fraud, protect legal rights, or comply with applicable law.

To submit a privacy request, email info@consciencedesigns.com with the subject line “Privacy Request.”

Please describe the request and provide enough information for us to identify the relevant customer records. We may need to verify your identity before completing a request. We will use information submitted for verification only to evaluate and respond to the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and verification of the customer’s identity.

COOKIE AND ADVERTISING CHOICES

You may be able to manage nonessential cookies through available Site privacy controls or your browser settings.

Some browsers or devices allow users to send an opt-out preference signal, such as Global Privacy Control. Where required by applicable law and supported by the Site’s technology, qualifying signals will be processed as requests to opt out of applicable sales, sharing, or targeted advertising.

CHILDREN’S PRIVACY

The Site is not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that personal information was collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has provided personal information may contact info@consciencedesigns.com.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, legal obligations, or regulatory requirements.

The revised policy will be posted on the Site with an updated effective date. When required by law, we will provide additional notice or obtain consent.

CONTACT US

For questions about this Privacy Policy or our privacy practices, contact:

Conscience Designs, LLC
Email: info@consciencedesigns.com
Phone: (305) 239-0575

Mailing Address:
7901 4th St. N, Suite 300
St. Petersburg, Florida 33702

This is a business mailing address and is not a retail storefront.